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How to Modernize Queues for the Digital-First Consumer

40 Under 40: Meet the Class of 2023

Back to the future: Look to the 1980s for guidance on AI management

Generative AI is not entertainment — it is already a threat to our way of life

Politics Seems to Be Everywhere — Including Brands

TSA shortages could turn summer travel into a nightmare | Commentary

To Plant or Not to Plant? For Ukrainian Farmers, It’s Life or Death

From the Editor - March 2023
...Dear Colleagues and Friends,With the Spring break a few weeks ahead, I would ...

Cherry-Picking Profitable Patients: New Research Identifies Unintended Consequences for Some Medicare Patients
...INFORMS Journal Manufacturing & Service Operations Management New Study...

'Wild West' of AI campaign warfare: DeSantis launches attack ad with fake Fauci image