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Defining Expectations Delivering Satisfaction
...In most types of organizations, operations research skills can be used to ...

Air Canada Reaches 'Altitude'
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Minority Issues and Concerns
...The first and most important purpose of this article is to "inform" ...

Decision Analysis: Find a Tool that Fits
...OR/MS Today has been tracking the decision analysis software industry for ...

Criterium Decision Plus 3.0
...InfoHarvest Inc.'s (www.infoharvest.com) latest version of Criterium Decision ...

2001: A Cyberspace Odyssey
...E-dust will settle down this year and real things will get done. We will move ...

Modeling Modern Multimedia Traffic
...Network routing, a critical element of network management, consists of the ...

Sustaining Rollback of Malaria
...For ages, malaria has caused more human suffering than any other disease. ...

Time to Update Teaching Cases
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Calendar 1999
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