How did you book your flights for your summer vacation? If you're like most people, you bought them online — either straight from the airline's website or through a service such as Expedia, Kayak, or Google Flights. Comparing airline prices, fees, and schedules on your own has become standard procedure. But there was a time — for those of you who are as old as I am — when the only way to book a flight was to talk to a travel agent.
Insider/July 3, 2023